Please allow an additional 3-5 business days for your order to be processed during or after sale and promotional periods.

• Free standard U.S. shipping over $60
• Low $5.99 flat rate on all other orders
• Standard delivery time is 5-15 business days

*Shipping times are unpredictable and largely out of our control, unfortunately. Please place your order well in advance of the desired arrival date for the best possible shipping outcomes.

We accept returns within 30 days of receipt. Customers are responsible for a $5.99 return shipping fee unless the return is due to manufacturing defects or errors on our part. Please note, returns are not accepted for the following items:

• Gift cards are not valid for return or refund. 
• All one-of-a-kind items (custom designs, etc.) are not valid for return or refund. 
• Pierced earring styles can't be returned for hygiene reasons.
• Items must be returned in their original condition, undamaged, unworn, and properly secured in the original box provided
  
• All purchases at a reduced price or with discount codes are FINAL SALE and are not valid for refund, credit note, or exchange returns unless deemed faulty.

Please be mindful of how you wear it, as exercise or rigorous activity could damage your jewelry. 

• When not being worn, store your jewelry in a safe, dry place where it is away from direct sunlight.
• To maintain the shine of your jewelry, gently clean it with a soft-bristled brush or cloth using warm water and detergent-free soap.
• Don’t use abrasive cleaners. 
• Stay away from chemicals, and avoid prolonged submersion in water. 

We are proud to offer a 1-year warranty on all purchases across our store. If you encounter any quality issues due to a manufacturing defect within one year of purchase, we will gladly provide a free replacement or, if the item is no longer available, a similar product of equal value and style. Please note that this warranty excludes damage caused by improper use.

Our goal is to ensure 100% customer satisfaction. Just reach out to us at support@wonderfulworlddesign.com, and we’ll handle the rest.